How to get one-on-one time with an AdSense account rep

One of the questions I am asked most frequently is how to get an AdSense account rep, especially from those publishers who are stuck in a generic support loop.  And at many conferences there might be one or two AdSense reps on hand to answer standard AdSense related questions, there is a definite desire by many publishers to get face time with an account rep to discuss their specific accounts, whether it be account related questions, site related questions or even to get optimization suggestions.

One of the most popular features from ADSPACE in April was the one-on-one time that publishers can get with an AdSense account rep, but unfortunately it wasn’t very well publicized  The good news is that the one-on-one with an AdSense rep will be back for Content Revenue Strategies!.  This means you can have a sit down with an AdSense rep to discuss your AdSense account and any questions you may have about your account or your sites that you are running (or want to run) AdSense on.  So if you have been envious of those high level publishers with their own account reps, CRS is the perfect opportunity to talk to a rep about any issues or concerns you may have, or even just reassurance that your AdSense account is in good standing.

And of course I will be putting the AdSense team in the hot seat again during the closing keynote AdSense Publisher Forum.  I will be asking some of my own questions… and yes, I will be asking the infamous questions about publishers and suspended accounts, so you definitely don’t want to miss it 😉    Attendees will be receiving an email a few days before the event starts so you can also submit questions for me to ask the AdSense team, or you can submit them on-site via the URL that will be published in the sessions.

If you haven’t registered for CRS yet, you can register here.  And if you use the code CRSJensense, you will get $100 off the registration fee.  CRS attendees will be able to get one-on-one time with an AdSense rep, and there will also be reps on hand from both Google AdWords and Google Ad Manager.   It is hard to put a price on a one-on-one consult with an AdSense Rep, but $350 (including the CRSJensense discount) for that plus an entire day filled with AdSense and website monetization advice, tips and case studies is a pretty wicked deal 🙂 

CRS is November 5th at the Javits Center in New York City.  It is also being held at the same time as ad-tech, so you can register for both events if you would like to attend ad-tech as well.

I will be around for the day (as well as the entire ad-tech conference) so feel free to grab me if you have any questions during the conference.

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2 comments to How to get one-on-one time with an AdSense account rep

  • denis

    Jen, is the optimization lounge an all day thing? (i have to leave NY in the afternoon, and want to make sure i can access a rep in the morning).

  • Yes, it is all day (except maybe lunch?). It will open at the same time as the expo hall (access to the room is off the expo hall floor) but it is first come, first served, so you might want to make it your first stop after you pick up your CRS conference pass 🙂

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