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December 31, 2007

Workaround for the AdSense "top channels" reporting problem

If you are still being annoyed by the sorting issue that Google is having with their "top channels" on the reporting overview page, there is a workaround that some publishers may not have thought of. You can save a custom report, and then click on it from your control panel.

Simply go into Advance Reports, and select the date range of "Today", then click Show Channel Data. Select "All", unless you prefer to select your most important channels, then select Group by Channel. Click the display report button and once the data is showing, click the "Earnings" link to sort by earnings, with the top earning channels first. Then, after you have sorted by earnings (not before!) go to the "Save as Custom Report" and enter in your report name, then press Save.

Now, when you login, simply scroll down to the custom reports listing on the overview page, and you can see all your top earning channels with one click, and it will stay sorted with the highest earning channels first. You may also want to do a second one for "yesterday" as well.

There is still no end in sight to this problem being fixed, so this is a quick and easy workaround in the meantime.

Also, don't forget to vote for JenSense for the Best Contextual Blog over at Search Engine Journal! You can view all the nominees for all the awards, so be sure to vote for all your favorites!

Posted by Jenstar at 04:32 PM | Comments (1)

Ooops! Google AdSense inverts currency conversions for Australian webmasters

Google sent November earnings payments to AdSense publishers in Australia amd New Zealand with one major error... the currency exchange rate was inverted. So publishers ended up with less earnings that they should have, although fortunately because of the exchange rate, most were only shorted by a few hundred dollars, instead of the potential for thousands of dollars for other currencies with exchange rates not nearly as close to par.

AdSenseAdvisor posted on the issue at WebmasterWorld:

Hi all,
Our payments team asked me to let you know that they're aware of this conversion issue with AU currency payments, and will be contacting affected publishers shortly.

Thanks for your patience, and we apologize for the confusion.

-ASA

For those receiving payments in AU currency, the conversion shows in the AdSense account as 0.867 : 1 when it should be somewhere in the neighborhood of 1.15 : 1.

With any luck, Google will get on top of this and issue the difference to all affected publishers within the next few days (taking into account that it is a stat holiday in the US on Tuesday) and not making publishers wait until the following month's payment for the difference.

Discussion at DigitalPoint & WebmasterWorld.

Also, don't forget to vote for JenSense for the Best Contextual Blog over at Search Engine Journal! You can view all the nominees for all the awards, so be sure to vote for all your favorites!

Posted by Jenstar at 03:48 PM | Comments (1)

December 18, 2007

AdSense report sorting issue may not be resolved for weeks

As any AdSense stat junkie knows, when you login to your AdSense account and click the "top channels" link, it automatically brings up your top earning channels for the day, or whichever view you choose, such as today, yesterday, last seven days, and a couple different month options. But since yesterday, the reports haven't been bringing up the top earning channels.

Instead, when viewing the top channels, it seems to be pulling random channels for showing the data. There does not seem to be any rhyme or reason for pulling the specific channels, since they aren't the top (or bottom) of the list even when looking at the other column data.

AdSensePro Ashley commented on Google Groups, and the news isn't good for frequent stats checkers. The issue may not be resolved for weeks, with a fix coming sometime "in the coming weeks".

Hi all,

Thanks again for reporting this issue. Please be assured that it will
be resolved in the coming weeks.
We apologise for any inconvenience it causes you, and appreciate your
patience in the meantime.

Ashley

Granted, we are a week away from Christmas, but it seems that the fix is going to take much longer than would normally be expected, especially since this is definitely the most commonly used reporting selection in the entire control panel, not to mention the most convenient to publishers looking to keep an eye on things. And Christmas is when many publishers keep an extra-close eye on earnings, since they can wildly fluctuate based on market area and traffic over the weeks leading up to and following the holiday season.

Right now, the only way to sort channels by earnings is to go into advance reporting, click to show channel data, then select the "All" link to automatically check all the channels. Then Select group by Channel, then click display report. Then once the report has displayed, in the right hand column, click the "Earnings" link to sort the column by earnings. Not exactly as quick and easy as the old single-click "top channels" way, but at least the multiple-click way does show accurate sorting by earnings once all the clicking is done.

I suspect that it is a new Advanced Reports feature that broke the old sorting... The Inside AdSense blog announced a new feature for generating large reports that is also being added to publisher accounts in the next few weeks.

It will be interesting to see just how long "coming weeks" turns out to be. AdSense has some new features being rolled out or that are expected to be launched over the next couple of months, but it would be a shame if one of the most popular and well-used features is unusable because of these changes.

Posted by Jenstar at 11:41 PM | Comments (5)